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S8+ UPDATE..HOME BACK MISSING
jmm0874
Member

Since last update cannot access home and back buttons like before...hit or miss AND annoying.  Help!

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Re: S8+ UPDATE..HOME BACK MISSING
Elements
Sr. Member

From what you describe, it sounds like the Home and Back buttons are still there, but only intermittently responding when you touch them? If that's the case, you may want to try going to Settings > Display > Navigation Bar, and adjust the sensitivity of the buttons there. If that doesn't resolve it, you may want to try a settings reset: Settings > Backup and Reset > Reset settings

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Re: S8+ UPDATE..HOME BACK MISSING
vzw_customer_support
Customer Support

We want to make sure you are able to operate your phone as needed. Let's look in to this more. What steps have you completed so far? Are all of your other applications updated on your phone?

Verizon_Customer_Service

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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