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S8 charging port bad,
doonaleeb28
Member

Charging port going bad, only charges on slow mode. Is this covered under warranty,  less then a year old.

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Re: S8 charging port bad,
jrh4054
Sr. Member

How do you know the charging port is bad?  It could be the charger itself that's bad.  Some so-called 'fast' chargers aren't really fast.

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Re: S8 charging port bad,
bearone21
Leader

slow mode as in fast charging!!

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Re: S8 charging port bad,
vzw_customer_support
Customer Support

We want to make sure your phone is also able to fast charge since it only appears to be working with standard charging. 

Have you been able to try a different charger to see if that works? Sometimes you may need to toggle the fast charge setting as well. Go to Settings > Device Maintenance > Battery > Advanced Settings >Fast Cable Charging

 

Please let us know if either one of these recommendations worked for you, doonaleeb28.

 

Tamara_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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