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S8 does not show text message # on icon
DAVBRE21
Member

My mother has the S8 and one day it stopped posting the number of text messages she has. The text sound alerts her but does not show a 1 or 2 on the icon to show you have a message.

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Re: S8 does not show text message # on icon
vzw_customer_support
Customer Support

This is a case where you don't know what you've got until it’s gone, DAVBRE21. I can understand the importance of getting the unread text indicator back up and running.  What is the Default Messaging app that is used?
https://www.verizonwireless.com/support/knowledge-base-211069/

DavidH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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