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S9 Lost contacts after Version 10 update 2/25/2020
Suzecoll
Member

So got the update notice in the morning and installed while the coffee brewed.  I noticed my contacts were all gone.  I use the Google contacts, have tried multiple reinstall/sync remove app and reinstall.  Samsung Contacts wont work either.  On both app select the Contacts to Sync and around the little dude goes.  I know that both of my address books are there on the web but not where I can use them.

Re: S9 Lost contacts after Version 10 update 2/25/2020
Yopis
Member

Same issue Along with gallery crashing play store crashing after update. On S9 plus

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Re: S9 Lost contacts after Version 10 update 2/25/2020
vzw_customer_support
Customer Support

Let's work on getting your contacts restored, Suzecoll. Besides the update, have you made any other changes to your phone? Do you know if your cloud service was previously configured to save your contacts?

 

LorenzoP_VZW

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