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S9+ outgoing text message problem
LKW320
Enthusiast - Level 1
‎11-04-2018 06:53 AM

I recently switched to Verizon from USCC. Since then, my longer outgoing text messages split into several shorter messages which tend to arrive out of order. In other words, my S9+  is acting like an iPhone.  Smiley Sad  That's really irritating to recipients. How do I fix it? TIA!

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Re: S9+ outgoing text message problem
bearone21
Legend
‎11-04-2018 09:23 AM

how the previous vendor handled messages isn't necessarily the same with verizon.

are real long messages or those with several pics broken up....that happens when folks send me huge messages from an i-phone to my android.

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Re: S9+ outgoing text message problem
vzw_customer_support
Customer Service Rep
‎11-06-2018 07:03 AM

LKW320, we know that you want your friends and family to clearly understand you messages. Let's work to get to the bottom of this. Are you finding any issue receiving  messages correctly? Which messaging application are you using? When going to your Settings, is Cellular Data on?

Loren_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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