S9 plus update released 2 days ago anybody received it
Bentmountain
Contributor - Level 1
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Re: S9 plus update released 2 days ago anybody received it
Bentmountain
Contributor - Level 1

Note tried in device update and Verizon update tool both say no update available

Re: S9 plus update released 2 days ago anybody received it
bearone21
Legend

it doesn't get to everyone at the same time!!

Re: S9 plus update released 2 days ago anybody received it
vzw_customer_support
Customer Service Rep

Bentmountain, device software updates are always exciting and will help enhance the performance of any device. Please keep in mind that the software update is sent directly to the device. You can view updated information about the S9+'s software version by visiting our website at: https://vz.to/2sMQu8H. I hope this information is helpful. - Robert_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: S9 plus update released 2 days ago anybody received it
Bentmountain
Contributor - Level 1

Thanks for the reply but here we are a week later I don't know anyone who recieved the update.

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Re: S9 plus update released 2 days ago anybody received it
TheS1R
Contributor - Level 2

I downloaded/installed the update OTA to my S9+ on Tuesday, 5 June. It showed up when I manually checked for updates on the the device.

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Re: S9 plus update released 2 days ago anybody received it
Bentmountain
Contributor - Level 1

I've done both those manual update and through the update app keep saying no update available

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Re: S9 plus update released 2 days ago anybody received it
TheS1R
Contributor - Level 2

Bentmountain:

  1. What version is currently installed on your device?
  2. Have you tried rebooting and rechecking? That has helped me in the past with updates that don't show up on their own,,,
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Re: S9 plus update released 2 days ago anybody received it
Bentmountain
Contributor - Level 1

Feb sec. Update that came out in March

I have cleared the cache cleared the framework app cold booted.

Tried the PC update app says my device is up to date no update available.

I guess my imei isn't set for update yet....

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Re: S9 plus update released 2 days ago anybody received it
TheS1R
Contributor - Level 2

Maybe, they're getting ready to push out SMR-JUN-2018 (dated 1 June 2018)?!? (One could only hope!)

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