Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
SAMSUNG S4, can I set up Visual Voice Mail on my S4 ?

I have basic manual access Verizon voice mail on my S4 and I want to subscribe to Premium Visual Voice Mail.  I do have a visual voice mail icon showing on the screen but tapping it shows an error notice.  How can I install Premium Visual voice mail on my S4? 

I have existing voice messages in my Verizon voice mailbox that I want to save, preferably by downloading to my cellphone device or PC.  Is there a way I can do this?

Thank you

Re: SAMSUNG S4, can I set up Visual Voice Mail on my S4 ?
Customer Support

Jota-1, you may have to reach out to our Customer Service team at 800-922-0204 to ensure that your line is capable of being provisioned for Visual Voice Mail on your device, okay?