Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
SD card
Alykat
Member
‎03-03-2019 04:11 PM

I had to factory reset my phone and backed up my whole phone to my sd card. I can't figure out how to restore my stuff from my sd card. Help!!

0 Likes
Reply
4 Replies
Correct Answer!
Re: SD card
boringusername
Sr. Member
‎03-03-2019 04:53 PM

Phone model would be nice

0 Likes
Reply
Correct Answer!
Re: SD card
Alykat
Member
‎03-03-2019 04:56 PM

Galaxy S8+

0 Likes
Reply
Correct Answer!
Re: SD card
bearone21
Leader
‎03-04-2019 09:55 AM

it depends where it was stored, google drive, verizon, i-cloud, etc as to how to recover.

0 Likes
Reply
Correct Answer!
Re: SD card
vzw_customer_support
Customer Support
‎03-05-2019 04:26 PM

I understand that you did a factory reset on your Galaxy S8+ and you backed up your information on your Memory card,

Alykat. I'm happy to assist you with options to restore your phone with information stored in the memory SD card. Please visit this link (http://spr.ly/6608En3Q2) for steps to restore your contacts from the memory card.
 
AntonioC_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Reply