Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
SMS Messages
scubamike68
Member

I am unable to send SMS messages.  I can send and receive MMS messages and I can receive SMS messages.  I believe it has something to do with the update I got this morning and it blocking or changing my SMSC number.  I am unable to fix this issue and I need it resolved as soon as possible.  I rely on SMS text messages.  I am using a Samsung S20+ 5 g

Re: SMS Messages
Jell_Lee
Member

Something very commonly suggested....

have you tried clearing cache for the device? reboot?

have you tried resetting network settings?

spoke to anyone from VZW yet? you could also submit error report to Samsung Members app after the issue is reproduced for additional help.

What version of software is the device on?

are you using samsung messages ?

0 Likes
Re: SMS Messages
vzw_customer_support
Customer Support

We are sorry to hear that you are having issues with your text messages. I would be concerned if this were an issue for me as well. With regard to the device what is the make and model of your phone? -Jasper

0 Likes
Re: SMS Messages
vzw_customer_support
Customer Support

We greatly appreciate your feed back, please meet me in a Private Note. *Cecile

0 Likes