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Samsung 20 not worth the money
furnesc
Member

I just purchased a Samsung 20 and one of the cameras shattered as it was in my purse.  I had a Samsung 6 for years and never had a problem.  I have had this phone for 8 days and neither Samsung or Verizon will replace.  For $1200 I would expect higher quality.  Do not purchase this phone....it is cheaply made and not covered under warranty.  

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Re: Samsung 20 not worth the money
Tigerstep
Sr. Member

Physical damage was never covered by warranties.

My S20 is fine because I keep it in a functional case that protects it. 

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Re: Samsung 20 not worth the money
vzw_customer_support
Customer Support

furnesc, we're sorry to read that your camera broke. We know it's important to have a working device, and we'd love to help in any way possible. Please reply to our private note to better assist you. 

 

AaronS_VZW

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