Samsung 7 stuck on restart??
tomsna18
Newbie

Samsung7 in a continuous restart cycle - get to pin # enter screen and will not advance - instead phone vibrates and starts reboot cycle again. How do i stop the cycle?

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Re: Samsung 7 stuck on restart??
Klue
Master - Level 1

Turn phone off, plug in charger for 15 minutes, while still plugged into charger turn phone on. Sometime a little extra juice during startup will knock it out of the loop its in.  If this fails try starting it in Safe Mode. If it starts up then you have a third party app that's causing the problem.

Re: Samsung 7 stuck on restart??
vzw_customer_support
Customer Service Rep

We want to ensure you fix your device, tomsna18. When did this begin? Have you recently updated the software on your device?

LauraL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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