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Samsung 7 stuck on restart??
tomsna18
Member

Samsung7 in a continuous restart cycle - get to pin # enter screen and will not advance - instead phone vibrates and starts reboot cycle again. How do i stop the cycle?

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Re: Samsung 7 stuck on restart??
Klue
Sr. Member

Turn phone off, plug in charger for 15 minutes, while still plugged into charger turn phone on. Sometime a little extra juice during startup will knock it out of the loop its in.  If this fails try starting it in Safe Mode. If it starts up then you have a third party app that's causing the problem.

Re: Samsung 7 stuck on restart??
vzw_customer_support
Customer Support

We want to ensure you fix your device, tomsna18. When did this begin? Have you recently updated the software on your device?

LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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