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Samsung Galaxy 7 emails not being deleted when I delete from Server
DIAAMA12
Member

I just upgraded to a Samsung  Galaxy 7 and now when I delete emails from my roadrunner server they are not being deleted from my phone.  So now I have to delete from my computer AND from my phone.

I had a Galaxy 3 which never had this problem.

How can I resolve this?

Thanks!

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Re: Samsung Galaxy 7 emails not being deleted when I delete from Server
tikibar1
MVP MVP
MVP

This is kinda lengthy, but others have experienced the issue you've described:

Solved: TWC e-mail servers and different POP3 behavior wit... - Welcome to the Community Forums

If your e-mail account is set up as a POP3 account and you want to change it to IMAP, click this link and then look at the Mobile Device Email Setup section:

Support for Email

View solution in original post

Re: Samsung Galaxy 7 emails not being deleted when I delete from Server
tikibar1
MVP MVP
MVP

Is your e-mail account set up as an IMAP or Exchange account?

Re: Samsung Galaxy 7 emails not being deleted when I delete from Server
DIAAMA12
Member

I'm not sure what you mean.   How would I know the difference?

Sent from my Verizon, Samsung Galaxy smartphone

Re: Samsung Galaxy 7 emails not being deleted when I delete from Server
tikibar1
MVP MVP
MVP

This is kinda lengthy, but others have experienced the issue you've described:

Solved: TWC e-mail servers and different POP3 behavior wit... - Welcome to the Community Forums

If your e-mail account is set up as a POP3 account and you want to change it to IMAP, click this link and then look at the Mobile Device Email Setup section:

Support for Email