Hi,
I use my Galaxy S10e for work and as part of my company's security requirements the device must have a security patch level of April 1, 2022 or later. My device is stuck at the March 1, 2022 update so I have lost access to my company's network.
When I go into System Update and try to search for an update it returns:
Your software is up to date.
Software update information
Current version: G970U1UES6HVD1 / G970U1OYM6HVD1 / G970U1UES6HVD1
Security patch level: March 1, 2022
Any help would be greatly appreciated.
Keeping the device software up to date is a must, especially in today's world, jwp74. There are times such as this when a device "thinks" the software is up to date. For your device, the latest update is 06/30/2022, so your device missed at least three updates. Not to worry, though, we have a solution: Samsung's Software Repair Assistant. Here are the details: http://spr.ly/6606zUg9m . We are here for you if you have any questions.
-George
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