Samsung Galaxy S4 Overheating
DEBJBAK
Newbie

Why does my Galaxy S4 get really hot and give me overheating message while shutting down all my apps?  it gets hot when I charge it but I only get the overheating message when I turn on the camera for video chatting, etc.  The screen gets really hot to the touch and then it shut down all of the apps.  I usually shut it down, remove the battery and let is cool down before starting it back up. 

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Re: Samsung Galaxy S4 Overheating
vzw_customer_support
Customer Service Rep

This sounds like it needs to be worked on right away. You can do troubleshooting over the phone, over social media or on our site.
http://vz.to/2cbsd46


NoahS_VZW
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