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Samsung Galaxy S6 phone keeps going back to vibrate

The volume on my Samsung Galaxy S6 phone keeps going back to vibrate after a call. I turn the volume back up. After every call, the volume resets back to vibrate.  I've checked the settings to see as well.   How can I fix this?

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Re: Samsung Galaxy S6 phone keeps going back to vibrate
Customer Support

That’s so strange, flylikeaneagle. I definitely don’t want you missing out on an important notification because your phone returned to vibrate. Do you have a case on your device? Do you recall anything that changed with your phone when this first started? Can you please use the steps at to make sure your phone is not set to mute all sounds?



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