Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Samsung Galaxy S8 Edge plus phone keypad
tapankb
Member

Phone kepad not working after I enter the area code, I can not enter remaining 7 digit phone nos.  The phone App closes and I get a message 'Forced Close'.  I rebooted using vol. down + power buttons & repowered.  Check settings.  Nothing works.  Any suggestions will be highly appreciated.  Thanks.

0 Likes
Re: Samsung Galaxy S8 Edge plus phone keypad
vzw_customer_support
Customer Support

We are sorry to hear about your recent phone issues and want to make sure that your keypad works as needed. Let's look into this more to make sure you are all set with your device. When did this start for you? Have there been any recent updates on your device? Also, is there any physical or water damage on your phone?   JasperM_VZW

0 Likes