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Samsung Galaxy S8 Edge plus phone keypad

Phone kepad not working after I enter the area code, I can not enter remaining 7 digit phone nos.  The phone App closes and I get a message 'Forced Close'.  I rebooted using vol. down + power buttons & repowered.  Check settings.  Nothing works.  Any suggestions will be highly appreciated.  Thanks.

Re: Samsung Galaxy S8 Edge plus phone keypad
Customer Support

We are sorry to hear about your recent phone issues and want to make sure that your keypad works as needed. Let's look into this more to make sure you are all set with your device. When did this start for you? Have there been any recent updates on your device? Also, is there any physical or water damage on your phone?   JasperM_VZW