Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Samsung Galaxy S8--issues with text messages that say "Download"
MrsBits
Member
‎10-01-2019 10:19 AM

I have been having this issue for quite some time.  I switched to Verizon in 2014 from Sprint but this is becoming very problematic.  It seems to happen mostly with group messages but I've seen it also with one-on-one messages.  Sometimes I have to totally reboot my phone for the messages to come through.  This is EXTREMELY AGGRAVATING and would like some guidance on how to fix the problem.

1 person had this problem.
0 Likes
Reply
2 Replies
Correct Answer!
Re: Samsung Galaxy S8--issues with text messages that say "Download"
bearone21
Leader
‎10-01-2019 11:14 AM

you've selected someplace inmessage settings to not download automatically.

0 Likes
Reply
Correct Answer!
Re: Samsung Galaxy S8--issues with text messages that say "Download"
vzw_customer_support
Customer Support
‎10-03-2019 10:43 AM

We want to make sure that your messaging works properly, MrsBits. I would feel the same way if my texting was not working. Let's investigate what is happening. What texting application are you using? Is it the one that came installed on the device or a third party app? Are voice and data services working okay? Is this happening with only specific contacts, or everyone? I it mainly happening in group conversations? Please provide more details so that we can get to the bottom of this.

 

MarshallP_VZW

0 Likes
Reply