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Samsung S21 Ultra calls cut in and out
kgoodwin
Member

Like many others here and on Samsung community, since the latest update calls cut in and out.  Doesn't matter where I am or time of day.  I've been to local store to trouble shoot.   No luck.    I want Verizon to provide credits to my account for the 2 phones that are having this issue.  Neither Verizon or Samsung seem to care and no one is taking steps to correct the issue.  This has been going on for weeks.  Enough already.  

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Re: Samsung S21 Ultra calls cut in and out
vzw_customer_support
Customer Support

Hello! Thank you for reaching out to us on Social Media! regret knowing you're having issues with your service and connectivity is important! Have you tried a Network Reset? If not, what type of device do you have? Typically, that helps get the device back on the network.

*Angela

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