Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung S7 Apps keep closing
frustratedS7
Member

Why do several app's on my phone keep saying "(app) has stopped", then I can either close app or send feedback.  I see many posts that say the same thing, all on 3/22/2021.  Did verizon do an update that went awry?  Any help would be appreciated.  I have tried clearing cache on the affected apps, but that does not seem to work.  VERY hesitant to do a factory reset and lose all my apps.  Even the email app that came on the phone crashes, not to mention ALL my email apps now crash.

Re: Samsung S7 Apps keep closing
bw17699
Member

My Samsung galaxy s20 is doing the same exact thing also wanting a update and it keeps closing

Re: Samsung S7 Apps keep closing
Mandy0421
Member

I thought it was just me! It started earlier today and I can't read or respond to texts, no email access, web, etc. Everything I try to open just closes on me. No help through Verizon so far.

Re: Samsung S7 Apps keep closing
djl8412
Member

Same problem with my S9 started earlier. Can't send feedback either because of it. HEY, VERIZON: FIX THIS MESS AND LET YOUR SUBSCRIBERS KNOW!!!! The wife's IPHONE doesn't have this problem.

Re: Samsung S7 Apps keep closing
Mgardner2758
Member

I have an S9 with the same issue. I am glad it's not just me, but very aggravated because I use my phone for work and my email keeps crashing.  Augh!!!!

 

0 Likes
Re: Samsung S7 Apps keep closing
GebbieQ
Member

Same here my S7 is doing the same thing. Started all of a sudden yesterday afternoon. Luckily I am able to use my Amazon Fire for my email and Messenger but unable to respond to text messages I am receiving in my S7. I hope this gets fixed ASAP!!!!!!!!!!!!!😠😠😠😠😠

0 Likes
Re: Samsung S7 Apps keep closing
jorob
Member

I had the same problem yesterday evening with my Samsung S7 Edge.  I found that it is a Google problem and that Android Apps need updating.  This worked for me and now all is well.  Here's the link for Google Support.

Update your Android apps - Google Play Help

Re: Samsung S7 Apps keep closing
HGaumond
Member

I tried this and it didn't work. The only two things that won't update are the "fixes" from Verizon from the bad update that happened yesterday sometime. I even uninstalled two apps and reinstalled them to try to fix the problem. I am beginning to really hate Verizon. Nothing but issues lately. Not just with the phone, but with the service as well.

0 Likes
Re: Samsung S7 Apps keep closing
carolscasa
Member

I'm having the same problem, which started on 03.22.21.

0 Likes
Re: Samsung S7 Apps keep closing
carolscasa
Member

Thanks! That worked for me.

0 Likes