Samsung S7 Send directly to voice mail

[KATMUR59]

On my Samsung S7 I used to be able to select to send a contact directly to voice mail. I no longer see that option. What happen to it or how can I send a contact number directly to voice mail.

[Ann154]

Have you opened the specific contact to edit and see what your options are under the listing or the menu button?

[KATMUR59]

Yes I have. That's where it used to be. That option is no longer there after the last Verizon update.

[jrh4054]

I haven't done the Nougat update yet, and I have no option to send contacts calls directly to voicemail.

[KATMUR59]

That's irrelevant. I used to have it, now I don't. What you think I'm making it up?

[tikibar1 · Accepted solution]

On an S6 with Nougat and the latest updates, there are at least two ways to block a contact: 

Contacts > tap the contact > tap Details > tap the three dots in the upper right-hand corner > tap Block Contact

Phone > tap the contact > tap Details > tap the three dots in the upper right-hand corner > tap Block Contact

Since the S6 and S7 are similar ... do either of those work on your phone?

[KATMUR59]

Ok, yes I can go through and set Block call, which I guess does what I want and sends the number straight to voice mail. I thought Block call totally blocked the caller. Why didn't they just label it Send to Voice mail? Anyway I good with that. Thanks.

[Ann154]

Other phone models had labeled it as send to voicemail. Samsung chose a different terminology for the same functionality.

[bellmom123]

That feature is no longer there. Big bummer. I loved it

[KH-Michael]

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