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Samsung galaxy s10e

Need help screen lock applied by my son cant get into phone dont want to lose data. How can this be done

Re: Samsung galaxy s10e
Customer Support

Jimmywirocz, we certainly don't' want your information to be lost if it doesn't need to be. Samsung has a feature called Find My Mobile.


Find My Mobile will help you locate your device and protect your data. You can even use it to unlock your phone if you forget your password or PIN.


*To use this service, you must be signed in to your Samsung Account on your device.


To access this site visit