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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung galaxy s21+ 5g black screen
Lirpa497
Member

My phone screen all the sudden went black. It will vibrate and I can hear it receive messages but I can’t access anything. Tried restart, but nothing!!

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Re: Samsung galaxy s21+ 5g black screen
vzw_customer_support
Customer Support

Hello, Lirpa497. I'd be more than happy to look further into this issue with you. Since restarting the device didn't resolve the issue, I'll be sending you a Private Note in just a moment. Please reply there, so we can look further into this issue.

*Gabriel

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