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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung galaxy s21+ 5g black screen

My phone screen all the sudden went black. It will vibrate and I can hear it receive messages but I can’t access anything. Tried restart, but nothing!!

Re: Samsung galaxy s21+ 5g black screen
Customer Support

Hello, Lirpa497. I'd be more than happy to look further into this issue with you. Since restarting the device didn't resolve the issue, I'll be sending you a Private Note in just a moment. Please reply there, so we can look further into this issue.