Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung s10 + screen not working
Breezyjoy
Member

Help! My screen suddenly quit working and is black. It worked all day til about an hour ago. When checking messages half the screen was yellow, now there is nothing. I can feel the vibrations of when a button is touched. I restarted it, but get no picture/ screen.

0 Likes
Re: Samsung s10 + screen not working
vzw_customer_support
Customer Support

Breezyjoy

 

Oh no, I'm sorry to hear about the issues you're experiencing with your phone. I know how I depend on my phone for just about everything. I'm more than happy to take a deeper look into this to see if we can pinpoint what's going on, this way it can be resolved quickly. What was going on or what were you doing on your phone when this started? Has the phone been dropped or damaged in any way (physical/liquid)? 

0 Likes