Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Search from Home page not working
SUSGUT26
Member

The search bar on my home screen goes to Bing to search.  As of today, instead of going to a website, it goes to a blue Bing page with the message:

"CAN' OPEN PAGE' Sorry, this page isn't loading right. Give it a try later."  It's been doing this all day, and I can't find anything in support about how to fix it.

Labels (1)
0 Likes
Re: Search from Home page not working
vzw_customer_support
Customer Support

This is not what we want to hear. You should always have no issues getting to the web pages that you need. I would suggest checking not only your devices software, but also the application that you are using for updates. Another option to try is using a different search engine to see if the problem persists. If so, you may need to uninstall and reinstall the application you are using to access those sites. One other option is to complete a network reset to see if the problem is with the connection to those pages. That can be completed using this link: https://www.verizonwireless.com/support/knowledge-base-211227/

 

0 Likes