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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Security Update Won't install

Got a new S7 yesterday.  A few Android updates successfully took place.  1 update won't install.  I get the notification to install, go through the install procedure and the phone reboots.  After a few minutes, I get the "update available message".  The update is NRD90M.G930VVRS4BRA1.  Any ideas would be appreciated, thanks!

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Re: Security Update Won't install

App was blocking update.  VZW had me reboot phone in safe mode and was successful.

Re: Security Update Won't install
Customer Support

We're so glad to hear you were able to get your device updated, tincan7. Please feel free to reach out to us for any future assistance,


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