I am unable to resolve an issue with the Security and Privacy alerting me I have a Trojan horse virus from a game I have played and spent money on for years. I have factory reset my phone and after reinstalling the game the same alert comes uo. Safe mode same thing. No one has been able to help resolve tbis issue. I worked as a VZW Tech Support Coordinator for 10 yrs and have completed every step but an NRB troubleticket. Can anyone help resolve this?
I'm not a fan of error messages either, JASWHI92. I would like to help you get to the root cause of this issue to find the best solution once and for all. Are you only getting that error message when installing that game? Have you tried reaching out to the game developer to rule out it's not an issue on their end?
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