Since Last update I have lost SG7 spam blocker in email

[BMC-USN]

I had spam blocking in email prior to last update but it is no longer there in the drop down window.

Yesterday, no one at my Verizon store in Mesa,AZ could not resolve the issue & stated it was due to the last update.

I use Cox for my mail & outlook. All of them work fine.

[vzw_customer_support]

I'm sorry you lost spam blocker in your email BMC-USN. I know this is an important feature. What email account are you having this issue with?

KinquanaH_VZW
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[BMC-USN]

Hello,

Thank you for responding.

Accounts:

Email account is from @cox.net [Removed]

In the “More” drop down list… Spam section is missing.

Thank You hope this is what you are referring to.

personal information removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator