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Software Update
Dale340
Member

I'm using a Samsung S22 Ultra. When I go to the "Check for updates". I get the following message: Sorry, we had trouble checking for software updates. This may be because your connection was interrupted. You can check your network connection again. 

 I've tried it over several times and still get that message. Is there a technical problem? And how do I correct it to get it working?

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Re: Software Update
vzw_customer_support
Customer Support

Hello there. We know it's important to get your device updated. We want to look into this. When did the issue start? What troubleshooting steps have you tried?

*Rebecca

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