Software modified error
RSTEFINSKY
Enthusiast - Level 1

Getting an error/alert on my s6 edge stating software modified phone may be at risk.  Gotten this 3 times...twice today

Re: Software modified error
Acrillix
Specialist - Level 2

Have you rooted your device?

Have you updated your software to the latest available?


You should try to install the Software Repair Assistant to resolve this issue too.

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Re: Software modified error
RSTEFINSKY
Enthusiast - Level 1

No but after the last update is when this started happening so I'm wondering if it could be linked to the problem

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Re: Software modified error
Acrillix
Specialist - Level 2

It is very possible. However, a lot of things that we start to notice different are actually brought to our attention by security patches by Google. So it could be that your device is actually in danger. I would suggest installing the SUA program for Windows. You can most likely resolve this issue on your own and efficiently.

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Re: Software modified error
vzw_customer_support
Customer Service Rep

RSTEFINSKY, errors on your phone is something that we never want you to experience. Let’s make sure we you get up and running successfully. Have you recently downloaded or updated any applications? Do you still experience this error if you test your device in Safe Mode?


You can view your phone’s current and approved software version here. http://vz.to/1QLmwIg


MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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