I’ve been a Verizon customer for years. Never had an issue with dropped calls or loss of signal, especially in my home. Today around 2:30 a call I was on suddenly dropped and I’ve not had more than 2 bars since then, it’s 6pm now. Both of our phones on this plan are showing 2 or fewer bars. I was just able to make a test call but earlier when I tried to rejoin the call I was on it would not go through. Don’t see any mentions of service issue but did I miss something?
We value your long-time loyalty here wit us, Tarory123. I know how important it is to have reliable service. Let's look into this further and see what is causing this problem. Are you using Wi-Fi calling on your device? Does this issue happen outdoors?