Re: Suddenly all incoming calls RESTRICTED
vzw_customer_support
Customer Service Rep

We will do everything we can to help figure out why you are having a problem connecting service. We sent you a private message here in this forum.-Dolores

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Re: Suddenly all incoming calls RESTRICTED
Tophman
Newbie

I am also suddenly experiencing this same phenomenon.  Calls came in fine last night and now my new Motorola edge 2021 is only showing restricted.  I recently (5 days ago) swapped my old 4g Sim for a 5g one at a Verizon store. No problems till today 

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Re: Suddenly all incoming calls RESTRICTED
JJPersonal
Enthusiast - Level 1

This is how you can fix it.

Open Call Filter app. When open click on Account then click on Current Plan then click on Manage Plan.

In manage plan scroll down to the bottom & click on Remove Current Plan. 

After you do this you should get a message that you changed your plan.

Then have someone call you to see if it worked.

If it worked you can reactivate the free call filter plan and it should still work.

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Re: Suddenly all incoming calls RESTRICTED
LawrenceC
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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