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Suspended line
meesh41104
Member

I suspended a line yet I just received a text from the line. I didn't think they could use the line if the service is suspended??

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Re: Suspended line
vzw_customer_support
Customer Support

 

Making sure that your line suspension is working properly is key. Let's gather more details about your issue with receiving text messages. When exactly did you enter the suspension? The device can receive messages depending on the app used and if WIFI is enabled. Meaning that the text messages could be received through Wi-Fi and not the VZW network. Which text app are you seeing the messages? -Rita K.

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