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Swapping phone numbers
Meeeow
Member

Me and my husband got new phones and transferred our phone numbers to Verizon, we didnt realize till later when we activated them that they assigned the wrong numbers and phones ( ie my phone has his number and his phone has my number) i went online to device swap but every time i try it says device not found in system.... any ideas? Or are we stuck with it till he has time to call them in 2 days.....

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Re: Swapping phone numbers
vzw_customer_support
Customer Support

It is important that your phone numbers are correct, Meeeow. Have you swapped the SIM cards between the devices?

 

PeterP_VZW

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