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Switch to vid during call
Richamburn
Member

I can't find the Video Calling switch in the phone app. I can't switch from audio to video while in a call.

I looked under phone Menu, Setting, and where the Video Calling switch button should be,  it isn't .

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Re: Switch to vid during call
vzw_customer_support
Customer Support

We want to ensure you are always able to make video calls when needed, Richamburn. We are here for support and happy to help! Could you please confirm the make/model of your device? 
On an iPhone for example, video calling is called FaceTime. Here is a link: https://www.verizon.com/support/knowledge-base-207147/ with steps to help turn this feature on/off.

*Cheyenne

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