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Text pictures

Hi, ever since we u had service I can not send pictures via text, no matter what text app I use, I get thus message Service not activated on network.  I've looked on My Verizon but can not find anything there, recently added my daughter with her own phone and different number and she also has same problem.

Re: Text pictures
Customer Support

Powell7780, not being able to send picture messages isn't good. We've sent you a private note in order to assist with this matter. Please respond to it at your convenience.