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The new update erased my ringtones
Bri21
Member

All of my ringtones got erased with the new update but for some weird reason it kept my default tone i had set but doesnt show it on my list of tones??

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Re: The new update erased my ringtones
jrh4054
Sr. Member

If the ringtone you're missing was included in an app you downloaded, you may have to reinstall the app.

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Re: The new update erased my ringtones
vzw_customer_support
Customer Support

Bri21, which update was it that caused you problems? Was it the Android 8.0 update, or something else? Knowing exactly what happened, will definitely better help us in figuring out what is going on, and how to fix your issues, too.

 

SeaneB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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