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Trade in
Beachbumobx
Member

I pre-ordered at the Verizon store for two Galaxy s8+. Part of the deal was to trade in my two Galaxy 6. I have not received the mailer to send the phone in, how do I do this?

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Re: Trade in
vzw_customer_support
Customer Support

Beachbumobx,

Help is here! Congratulations on this awesome new phone! I’m sorry that you haven’t received the boxes that are needed to send back the Galaxy S6 phones. Were you able to go to the trade-in website? (http://vz.to/2aMleRk) Once you fill out the questions regarding the phones you are trading in, there is a portion where you enter in your address to have the boxes sent to you. I want to make sure that I provide the personalized support you need. I’m going to send you a Private Message. Please respond back to me in the Private Message to continue. Thanks!

AliciaS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Trade in
vzw_customer_support
Customer Support

Beachbumobx,

Help is here! Congratulations on this awesome new phone! I’m sorry that you haven’t received the boxes that are needed to send back the Galaxy S6 phones. Were you able to go to the trade-in website? (http://vz.to/2aMleRk) Once you fill out the questions regarding the phones you are trading in, there is a portion where you enter in your address to have the boxes sent to you. I want to make sure that I provide the personalized support you need. I’m going to send you a Private Message. Please respond back to me in the Private Message to continue. Thanks!

AliciaS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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