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Transfer PIN
acurry91
Member

Been trying to generate a transfer number PIN and it will not work.

Doing it in the browser simply returns a message "Something went wrong."

Doing it in the app generates a blank page that says "Here is your PIN" but no number anywhere.

Talking to a representative got me nowhere and I was told I must go to a store to get the PIN generated.

I can't get to a store for a few days and need the PIN today. What other options can I try? What can I do to get this PIN? It really seems like Verizon just doesn't want me to have it.

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Re: Transfer PIN
acurry91
Member

@vzw_customer_supportplease help me, i've called the support number and gotten a text with a link in it that did not work 3 times.

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Re: Transfer PIN
vzw_customer_support
Customer Support

Hi acurry91, 

 

I am so sorry to hear that you have been having trouble generating a number transfer PIN! We are here to help resolve this. If you still need assistance generating this PIN, please reply to our Private Note for additional assistance. 

 

-Michelle

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Re: Transfer PIN
awsmith2018
Member

I'm having this issue too please help.

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Re: Transfer PIN
vzw_customer_support
Customer Support

We can certainly try to assist you with a transfer PIN. Please send us a Private Note, so we may be able to assist.

*Gert

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