Testing on another S7 was a great idea, CHEWAY. I know how important using a hands-free device is on your S7 and want to be sure we get it working. Can you elaborate on exactly what happens when you say it drops off? What is the make and model of your Bluetooth device and have you tried other Bluetooth devices on your S7? What software version https://www.verizonwireless.com/support/knowledge-base-203265/ is on the S7 that’s not staying connected?
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!