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Unable to read SIM card after latest update
MrDosentknow
Member

Did someone came across that problem that the device doesn't read the SIM card after the latest update any suggestions besides taking the sim in and out and restarting the device???

 

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Re: Unable to read SIM card after latest update
Klue
Sr. Member

If removing and reinstalling the sim card with a reboot wont work then the sim card could be corrupted.  You can get a new one from a Verizon corporate store or you can call customer service and they can ship it to you.

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Re: Unable to read SIM card after latest update
vzw_customer_support
Customer Support

The SIM card is what connects your phone to the network, MrDosentknow, so it simply has to be in working order. It’s awful to hear that your device won’t read the SIM card after doing an update. We’re here to help out. We see that it’s been a couple days since your post, and Klue has provided some helpful suggestions. Is your device still showing this error? If so, have you had a chance to replace the SIM card?

 

GeorgeS_VZW

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