Re: Unable to save email password
vzw_customer_support
Customer Service Rep

Bruce27u01,

We can relate to how important it is to receive your email on your device and we never want to keep you waiting. 

The work around for the email concern is to download the email app from the Play Store. 

What happens when you try this option?

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Unable to save email password
Bruce27u01
Contributor - Level 1

Download what email app. I doubt downloading the native email app will solve the issue (long-time) as I am downloading the same app that comes with the phone. Makes no sense to me.

Re: Unable to save email password
vzw_customer_support
Customer Service Rep

We want this email issue resolved ASAP.  A private message was sent to you to fix this problem.

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Unable to save email password
Bruce27u01
Contributor - Level 1

Where did u send this "private" message.

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Re: Unable to save email password
tikibar1
Community Leader
Community Leader

Bruce27u01 wrote:

Where did u send this "private" message.

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Re: Unable to save email password
tikibar1
Community Leader
Community Leader

Bruce27u01 wrote:

Download what email app. I doubt downloading the native email app will solve the issue (long-time) as I am downloading the same app that comes with the phone. Makes no sense to me.

Yahoo Mail – Stay Organized - Android Apps on Google Play

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Re: Unable to save email password
tikibar1
Community Leader
Community Leader

Bruce27u01 wrote:

This is only happening with yahoo and att.net email accounts

Another option is to set up those accounts via Gmail.

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Re: Unable to save email password
vzw_customer_support
Customer Service Rep

Bruce27u01

 

We aplogize for any confusion and want to make sure that we proceed with addressing your email application issue. Please respond to the private message.

 

CoreyM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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