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Unable to send or receive emails Via Wi-Fi
rfwinde
Member

Unable to send or receive emails Via Wi-Fi on my Samsung S6 while using Wi-Fi on my home network.  If I disconnect / turn off Wi-Fi, incoming and outgoing mail works.

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Re: Unable to send or receive emails Via Wi-Fi
vzw_customer_support
Customer Support

rfwinde, Ensuring that you can utilize your Wi-Fi for your emails is certainly a valid concern. Can you clarify; are you able to browse the internet or use other apps successfully with the use of Wi-Fi? When did this start happening? What type of email server are you using? Please put your phone into Safe Mode, connect to the Wi-Fi, and retest. Below is a link for step by step instructions. https://www.verizonwireless.com/support/knowledge-base-174859/

 

Akane_VZW

Follow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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