Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Unable to text but have no problems with calling or internet
Sozo7
Member

I am having problems with texting. I can make phone calls and use the internet.  I can not send or receive text messages.  It worked earlier today but stopped around 12pm. I thought it was the storm but I guess I was wrong.  Any help would be appreciated since customers service in person is a nightmare with all the adjustments because of covid 19. 

0 Likes
Re: Unable to text but have no problems with calling or internet
vzw_customer_support
Customer Support

We definitely want to make sure you are able to text. What texting application are you using? Have you turned your device off and on again? Have you tried turning Wi-fi off to see if there is any difference?

 

PeterP_VZW

0 Likes
Re: Unable to text but have no problems with calling or internet
bearone21
Leader

are you using the yellow/default app or the red/verizon app?

re-boot may help after the storm.

0 Likes