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Unlock my galaxy S8+
LESIVA9
Member

somehow I locked my phone using the arrows and now I can't unlock it.

How can I unlock it and get rid of the arrows? I don't  need to lock my phone

for security.

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Re: Unlock my galaxy S8+
vzw_customer_support
Customer Support

Lesiva9 We're sorry to learn that you've been locked out of your own device. Let's see how we can help you regain access. Which lock option was selected? For instance, are you being asked to enter a pin number, a password etc.?

 

Sherita_VZW

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@VZWSupport

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Re: Unlock my galaxy S8+
vzw_customer_support
Customer Support
LESIVA9, that is definitely not a good position to be in. We're here to help you. We aren't sure of what you mean when referring to the arrows. Please provide more details. Are you able to send us a picture? Did you ever set up a password?

 

 

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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