Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
rambobender
Newbie

I have seen several answers to this question in different places, so I apologize for asking it again. 

 

I am about to buy a new phone. I need Wi-Fi calling to work on it. Will an Unlocked Samsung Galaxy S21 Ultra (or S21+ or S21) be able to use Wi-Fi calling on Verizon's network? Or do I have to buy the phone through Verizon to use Wi-Fi calling?

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
Ann154
Community Leader
Community Leader

Verizon Wireless exclusive features such as Wi-Fi calling are not guaranteed to work with SIM unlocked phones.. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
vzw_customer_support
Customer Service Rep

It's definitely good to have all the necessary information when it comes to your device. I'm here to help in any way I can. Tell me, do you already have the device? If so, you can check the WiFi Calling availability by clicking this link and following the steps: http://spr.ly/6605yFBLl;

-Jordan

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
rambobender
Newbie

Hi Jordan,

Thanks very much for your note. I haven't bought it yet, though I would like to. Is it not certain whether this will work or not?

Luke

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
vzw_customer_support
Customer Service Rep

No problem, here is a link to check and see if the device is compatible. https://www.verizon.com/onesearch/search?q=Bring%20your%20own%20device&lid=sayt&sayt=bring*&src=wire...

-Dolores

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
silver6055
Specialist - Level 1

@vzw_customer_support wrote:

No problem, here is a link to check and see if the device is compatible. https://www.verizon.com/onesearch/search?q=Bring%20your%20own%20device&lid=sayt&sayt=bring*&src=wire...

-Dolores


They don't have the phone yet, so how can they enter the IMEI to do the check!

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
menzo-frost
Newbie

Dead link- great customer support. Typical for Verizon.

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
vzw_customer_support
Customer Service Rep

My apologies, menzo-frost. Sending you a bad link was never our intent. Are you still having issues with your Wi-Fi Calling?-Dia

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
d0x360
Enthusiast - Level 3

Verizon wifi calling is insanely unreliable.  On 4 different phones I've had the same issue no matter what wifi network I'm connected to.

Ill be talking and suddenly the person can't hear me but I can hear them clear as day.

IF i can shut wifi off fast enough (before they hang up) then they can hear me again...but that defeats the entire purpose.

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Re: Unlocked Samsung Galaxy S21 Ultra Wi-Fi Calling
rambobender
Newbie

I am having the issue that I don't know whether I can buy an unlocked phone or not. Galaxy S21 Ultras that are specific to Verizon's network have been sold out for a month. I can buy an unlocked phone, but if I can't use wifi calling, it will be no use to me.

Why is this difficult? Just answer whether an unlocked Galaxy S21 Ultra will have wifi calling or not. Simple. 

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