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Verizon Message+
Sromero7
Member

I have the Samsung Galaxy A50 and have been using the Message+app since getting this phone in February with no issues at all. Then last night after having used it several times throughout the day yesterday, it started saying message failed to every message I tried to send. I tried sending messages to different contacts and every message said message failed. I restarted my phone, rebooted the phone, uninstalled the app and then reinstalled it and still the same problem. Please help. I can text through the regular texting on the phone but it just isn't the same lol. 

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Re: Verizon Message+
jav6
MVP
MVP

@Sromero7 wrote:

I have the Samsung Galaxy A50 and have been using the Message+app since getting this phone in February with no issues at all. Then last night after having used it several times throughout the day yesterday, it started saying message failed to every message I tried to send. I tried sending messages to different contacts and every message said message failed. I restarted my phone, rebooted the phone, uninstalled the app and then reinstalled it and still the same problem. Please help. I can text through the regular texting on the phone but it just isn't the same lol. 


Is it possible that your phone received a recent update that coincides with the beginning of your issues?  If not, there may be a messaging network server you're connecting to that got corrupted and needs restarting/correcting to resolve the issue.

...Just another VZW customer...trying to offer some assistance...
Re: Verizon Message+
vzw_customer_support
Customer Support

We're sorry to hear about your experience we noticed that this message was posted a few days ago. Are you currently having issues with Message+ at the moment. 

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Re: Verizon Message+
Sromero7
Member

Yes I am still having the same issue unfortunately. 

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Re: Verizon Message+
vzw_customer_support
Customer Support

I apologize for the inconvenience, let's get to the bottom of this. Are you able to successfully browse the web without Wi-Fi? Does the issue occur in and/or outdoors? 

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