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Verizon Messages vs. Message+
WP67
Member

I have both Verizon Messages and Message+ on my desktop. Do I need them both? What is the difference between the two?

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Re: Verizon Messages vs. Message+
tbint62
Novice

WP67 

Looks like the same app on Google play.

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Re: Verizon Messages vs. Message+
jav6
Leader

Are they apps or browser shortcuts?  If apps, what versions?

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon Messages vs. Message+
vzw_customer_support
Customer Support

WP67, it’s fantastic you’re using VZ Messages on your phone and computer. The computer browser option is if you wish to send or monitor messages from your desktop. It’s synced with your messages on your phone. Question #5 of our VZ Messages FAQ page confirms which desktops/OS versions are compatible with the computer version: https://www.verizonwireless.com/support/verizon-messages-faqs/

 

If you’re using a computer, with specs below the listed requirements in Question #5, that version of the desktop messenger would no longer be compatible. However, if you do meet those requirements, you’re welcome to keep using VZ Messenger on your desktop. Let me know if you have any questions.  

 

 

JohnT_VZW

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Re: Verizon Messages vs. Message+
jav6
Leader

@vzw_customer_support wrote:

...

Question #5 of our VZ Messages FAQ page confirms which desktops/OS versions are compatible with the computer version: https://www.verizonwireless.com/support/verizon-messages-faqs/

...

JohnT_VZW


@vzw_customer_support , @johnt_vzw  Question #5 still says Windows 10 is supported but the Download link does NOT have a Windows 10 version available.  Over the past year, we have been informed on this Forum that the Windows 10 version was incompatible and (being) removed from the Windows Store.  Is there any update from anyone regarding the status of the Windows 10 desktop app development/troubleshooting?

...Just another VZW customer...trying to offer some assistance...
Re: Verizon Messages vs. Message+
WP67
Member

Thanks for the response, but you only answered part of my question. I have BOTH "Verizon Messages" and "Message+" on my desktop computer running Windows 10. I downloaded Verizon Messages years ago and downloaded Message+ at a later date. They BOTH are working fine., but they are different applications.

1. What is the difference between the two?

2. Is one preferable over the other?

3. Should I delete one of them? Which one?

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Re: Verizon Messages vs. Message+
jav6
Leader

@WP67 wrote:

Thanks for the response, but you only answered part of my question. I have BOTH "Verizon Messages" and "Message+" on my desktop computer running Windows 10. I downloaded Verizon Messages years ago and downloaded Message+ at a later date. They BOTH are working fine., but they are different applications.

1. What is the difference between the two?

2. Is one preferable over the other?

3. Should I delete one of them? Which one?


What are the version numbers of the apps you have?  I have both v1.0.17.0 (WinVMAClient.exe) and v2.0.2.0 (VerizonMessages_40sg.....).  If they are working for you, I wouldn't delete either at this time until the sync issue is identified/resolved, if ever.  If they are different applications, then they must have different features.  Aren't those differences apparent when you use them side-by-side?

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon Messages vs. Message+
vzw_customer_support
Customer Support

Message+ is formerly Verizon Messages. They are the same application, different name. Does this help? BrittanyC_VZW

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