Community Forums - Verizon lies

shannonrocks1 · ‎03-30-2016

I was sold a screen protector for my s7 at the Verizon store, they knew that it wouldn't fit, lied to me and said that it takes up to 48 hours to adhere to the screen and when it didn't, they said i would have to purchase a new one. Are you kidding me? I will never purchase anything through Verizon again. They do not care about their customers at all. Why do you think this is ok? To lie to your customers??????

Klue · ‎03-30-2016

Care to tell us the make/model of the screen protector is?

Tidbits · ‎03-30-2016

If it is a Skinomi protector then the problem is Skinomi and they will send you a replacement. I purchased one myself and I had to wait 4 days(in hawaii) for a replacement directly from them.

bearone21 · ‎03-30-2016

screen protector didn't fit.....??

something else is going on, the s7 is the same screen size/5.1" as the s5 & s6.

shannonrocks1 · ‎03-30-2016

The s7 has a slight curve on either side of the screen. I purchased the

glass protector.

Tidbits · ‎03-30-2016

You have the S7 EDGE if they are curved. It should say on the box is it is for the EDGE or not.

shannonrocks1 · ‎03-31-2016

The regular s7 has a slight curve on either side. I know the difference. The sales guy at the store put it on for me. There is a slight curve so that is why the protector does not fit. I'm not the only one who has had this problem. There are many people with the same complaint.

Sent from my Verizon, Samsung Galaxy smartphone

shannonrocks1 · ‎03-31-2016

The curve is not as defined as the s7 edge but there is in fact a slight curve.

Sent from my Verizon, Samsung Galaxy smartphone

Tidbits · ‎03-31-2016

The screen protector isn't supposed to go all the way out so if you think they are supposed to fit the whole screen then it isn't supposed to. I have yet to find one for curved displays that ever fit proper or didn't start lifting at the edges.