Voicemail error message
GORHAMPOND
Enthusiast - Level 1

Every day I get a notification stating "oops something went wrong with the voicemail".  When someone tries to leave a message, it states voice mailbox full, cannot leave a message.  However, my voicemail only has 16 is not full.  It started after a recent update from Samsung.

Re: Voicemail error message
Ann154
Community Leader
Community Leader

How are you accessing the voicemail? Through the application or by dialing the *86 number.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voicemail error message
GORHAMPOND
Enthusiast - Level 1

Through the app. Since posting,  I went into app manager forced stop, cleared cache and data and so far no issues.  I am cautiously optimistic. 

Re: Voicemail error message
rlcarson
Enthusiast - Level 1

Forcing the app to stop, clearing the cache and the data resolved the issue.

Thank you!